14-Day Refund Policy
At InnerAudioLab, we want you to feel comfortable exploring our digital audio experiences.
That’s why eligible purchases are covered by a 14-day refund policy.
14-Day Refund Window
If you are not satisfied with your purchase, you may request a refund within 14 calendar days from the date of purchase.
To request a refund, contact:
Please include:
- Your name
- Email address used for the purchase
- Order number
- Product purchased
- A brief explanation of your request
Providing this information helps us locate your order and process your request efficiently.
Digital Product Refunds
Because InnerAudioLab products are delivered digitally, refunds are subject to the terms of this policy.
Once a refund is approved, your access to the refunded product may be revoked and you must discontinue use of the refunded product and delete any downloaded copies.
How Refunds Are Processed
Once we receive your request, we may review the order and confirm eligibility.
If approved, the refund will generally be issued to the original payment method.
The time required for the refunded amount to appear in your account may depend on your payment provider or financial institution.
Downloaded Products
Downloading or accessing a digital product does not automatically eliminate your eligibility for a refund during the 14-day refund period, provided the request otherwise meets the terms of this policy.
However, once a refund has been issued, continued use, sharing, reproduction, or distribution of the refunded product is not permitted.
Duplicate Purchases
If you accidentally purchase the same product more than once, contact us at:
We will review duplicate transactions and, where appropriate, issue a refund for the duplicate purchase.
Unauthorized Transactions
If you believe a purchase was made without your authorization, contact us as soon as possible at:
We may request information necessary to investigate the transaction.
Refund Exceptions
Nothing in this Refund Policy is intended to limit any consumer rights that cannot legally be waived or excluded under applicable law.
Where applicable law provides a consumer with additional rights, those rights remain unaffected.
Questions About Refunds
If you are unsure whether your purchase qualifies for a refund, please contact us before submitting a payment dispute or chargeback.
We are happy to review your situation.
Email: help@inneraudiolab.com